Bad Pickup Experience & Payment

The way Via calculates where to pick you up doesnt work well - it made me walk an extra avenue as the cab passed me by.

It has repeatedly connected me with drivers who arent even moving or are driving away. They charged me a cancellation fee for those times when I cancelled.

The taxes are not incorporated into the price estimate so you cant even tell whether the credits you have will cover the full amount. The credit system in general is also such a petty way of getting people to only use their service.

Overall bad experience. Uber is typically cheaper anyways

Joshin12 about Via — smarter mobility., v2.15.2