Stranded at JFK - fix your glitch

The idea of the shared ride from JFK is great. I found my new peer as we were messed around by phantom drivers as we watched our screens drop our ride. Customer support has no number only text where they give you the # of drivers who dont respond or text or call. I finally got a driver after an hour and the lady I was with was not allowed on Baird because she all of a sudden was dropped from his ride board. Great idea glitchy system at the cost of freezing. Not grat when one already has a compromised immune system. I hope someone from customer service calls me as the driver claims he has no HQ number. With I had not bought so much on prepaid as I never want to use them again!

cptsfo about Via — smarter mobility., v2.15.2